Stories From Our Home Mortgage Customers

Many Thanks to the FLB Team, Especially Rose.

Many Thanks to FLB Team, Specially Rose.
I wanted to let you know how pleased I was that everything worked out for me with my new home purchase. You were very forthcoming and easy to work with, I appreciate that immensely.
 
Google Review, September 2024  

Rose is one of the best Loan officers I have ever worked with

Rose is one of the best Loan Officers I have ever worked with. She is dedicated to her client and goes above and beyond to make the deal happen. Works towards satisfaction :)
 
Google Review, August 2024  

Corian was FANTASTIC!

Corian was FANTASTIC! She worked hard to get us the quick closing we needed and was so helpful. She made the home buying process easy and stress free:)
 
Google Review, August 2024  

Corian was such a great help with our home buying experience!

Corian was such a great help with our home buying experience! She was always willing to answer my questions and was quick to respond. I would definitely recommend her to anyone for future loan needs!
 
Google Review, August 2024  

We had a great experience working with Corian

We had a great experience working with Corian Smith at FLB Mortgage! She took the time to explain the process and the different options we had based on our goals and our unique situation. She even texted me the interest rate every day so I could lock in at the best rate for me when I was ready. Also, she and the whole FLB team were very fast and on top of the entire process. We were able to close in less than a month with Corian. I really appreciate the system FLB uses as well - we were able to apply online, upload our documents to the portal when requested, and it was very easy to get our pre-approval letters when needed to make offers. Overall, a great experience!
 
Google Review, August 2024  

Absolutely thrilled with the exceptional service

Absolutely thrilled with the exceptional service my client received from Rose Martinez! From start to finish, she made the entire loan process smooth and stress-free. Rose was incredibly knowledgeable, taking the time to explain every detail and answer all my questions with patience and clarity.

I genuinely appreciate the professionalism, dedication, and genuine care Rose brought to the table. I highly recommend her to anyone in need of a loan officer. Thank you so much for your outstanding service and support!

Google Review, August 2024 


This is the best bank on the planet

This is the best bank on the planet. Lexi and Jackie are the absolute best, efficient, kind, knowledgeable, and expedient. The bank has made me feel so welcome and appreciated. I even can say I love the Village police because they are always so kind to me at the bank too. True blessing in our community!!!!
 
Google Review, Jully 2024

We had the absolute pleasure of working with Corian

We had the absolute pleasure of working with Corian during our mortgage process. We messaged a large number of lenders trying to find an option that would work for our family. As first time homebuyers, coming from out of state, looking for a very specific type of loan, Corian was the perfect person to facilitate our needs. I messaged her multiple times with questions and concerns, and she was always so quick and kind in her responses. I cannot imagine trying to navigate this process with any other lender/group. Corian and the FLB Mortgage team is the best!
 
Google Review, July 2024

I had a smooth process from start to finish

I had a smooth process from start to finish with my loan officer Corian Smith. I felt informed throughout each step of the process and Corian was available throughout my home buying process, including replying to my calls, text messages and emails almost immediately. Thankyou so much!
 
Google Review, July 2024

Great Customer Service!

Great Customer Service! Personal commitment to working with me from beginning of loan process to the closing of the loan was awesome. Highly recommend Heather Howerton and Sarita for any lending or personal banking needs you may have! First Liberty Bank is top-notch!

Google Review, July 2024


Working with Rose was truly exceptional

Working with Rose was truly exceptional. Since I first got in contact with her, she has been quick to responded, provide me with information about being first time home buyer, and explained the process very detailed and would answer me with quick response no matter the time of the day, I was impressed with the level of knowledge and the amount of time Rose took in order to help me close in just a short amount of time. It was a great choice to have Rose as my realtor, and totally recommend her. Thank you Rose
A. Paz

Google Review, July 2024


Best we could have asked for!

Friendly, informative, and had my family's best interests in mind. Even after acquiring our property, he's remained in touch to help us with other questions. Especially as first-time home buyers, Joe was the best we could have asked for!

Google Review, June 2024


Great to work with

Rose was great to work with regarding mortgage loans. As a Realtor it’s important to have someone whom can not only hold the deal together, but have effective communication and attention to detail. I thoroughly enjoyed working with her. 
Thanks Rose!

Google Review, June 2024


Incredibly helpful

Joe has been incredibly helpful with all our of mortgage and housing needs. It has been over a year since we have closed on our house and Joe has still been available to help us as things arise. As first time home buyers, we are grateful to have Joe on our team as we figure things out. Joe is professional, organized, and always responds to our questions rapidly. We will be using Joe and First Liberty Bank for any of our mortgage needs in the future.
 
Google Review, June 2024

Best team you could trust.

The process was clean and simple. They help me in every step of the way. Best team you could trust.
 
Google Review, June 2024

FLB Mortgage was awesome

My personal experience with FLB Mortgage was awesome. More so with the lady in charge of my mortgage, Corian Smith. She made my first time buying a breeze, was always prompt with information. She is very knowledgeable and considerate, and easy to get ahold of even if schedules don't align that well sometimes. I highly recommend FLB and even more so very highly recommend Mrs. Smith. My family appreciates you and your team.
 
Google Review, May 2024

Would 100% recommend

Corian was the best loan officer anyone could ask for! This was my first time buying a house, and she very attentive to any questions, concerns, or needs I had.

Would 100% recommend going through Corian and FLB when you buy your next place!!

Google Review, May 2024


Would highly recommend working with her!

Corian made the loan side of the moving process so easy. She was very sweet and always free to answer any questions I had. Would highly recommend working with her!
 
Google Review, May 2024

Couldn't recommend working with Corian more

I am a Realtor in Austin and I had the pleasure of working with Corian Smith for the purchase of my client's home. Even from afar, Corian was extremely on top of important dates, processes and executed everything to perfection. She's very hands-on and even flew into town for the closing to celebrate, which was very sweet. Couldn't recommend working with Corian more and hope to do another transaction with her soon!
 
Google Review, May 2024

So grateful for our experience

My husband and I were extremely fortunate to work with Gil and are so grateful for our experience. He went above and beyond in helping us through this process and answered any and every question we asked along the way. He is genuine and it shows that he truly cares about what is best for his clients. My husband and I even joked with each other that we feel like he is an old friend now!

Google Review, May 2024


I would highly recommend

We recently closed on our house with FLB and their mortgage department and the their bank is top notch. Excellent service and real nice people to work with. I would highly recommend them.
 
Google Review, May 2024

We will come back

My husband and I had a good experience with FLB Mortgage, especially with Rose Martinez as our loan mortgage officer. She patiently answered all the questions we had related to the loan process and the loan itself, and helped us lock at very competitive rate. She and her team worked well together to make sure our loan got closed on time. We will come back whenever we need to refinance.
 
Google Review, May 2024

Thank you for all your help Rose!

Rose Martinez helped my wife and I close on our first house. She helped us navigate through the intimidating process and walked us through every step of the way and answered all our questions. Additionally, she helped us close our loan earlier than expected and ensured that we closed on time. I highly recommend all new homebuyers to reach out to her and I certainly look forward to working with her in the future. Thank you for all your help Rose!
 
Google Review, April 2024
 

I couldn't have had a better experience

Corian got me into a $15,000 grant towards my home and made everything so easy. I couldn't have had a better experience. Definitely recommending her to anyone who ask about getting a mortgage.
 
Google Review, April 2024

You guys are the best!!!

ALWAYS a smooth and easy process! You guys are the best!!!
 
Google Review, April 2024

My husband and I would recommend FLB Mortgage to any and all of our friends and family!

My husband and I would recommend FLB Mortgage to any and all of our friends and family! We had a smooth and positive experience working with Rose Martinez as our mortage loan officer. She was always looking out for our best interests and keeping us up to date on the steps on our home buying journey. Her positive attitude always made her a pleasure to work with - I cannot recommend her enough!

Google Review, April 2024


WE ARE FOREVER GRATEFUL

We had the pleasure of being assisted with our home loan process by someone efficient, and reliable, she goes by the name Roseanne Martinez aka Rose. She was professional and answered all our questions. She was amazing and always kept us informed. She did a wonderful job communicating with us and letting us know what needed to be done to assure a smooth process. We higher recommend Rose to anyone going through the journey of home ownership process that needs an awesome loan officer. We are forever grateful!

Google Review, March 2024


Smooth and Seamless

Always a pleasure to work with Heather and her team! A smooth and seamless process, professional and just a great loan officer!

Google Review, March 2024


Thanks For All Your Help!

Heather and the whole team were great, thanks for all your help!

Google Review, March 2024


Worked Miracles

We had a great experience working with Heather! She worked miracles for us!

Google Review, March 2024


Smooth and Easy

The whole HELOC process was smooth and easy. Heather continues to be a fantastic representative and I truly adore her. She is always available to help with any questions I may have.

Google Review, March 2024


Made The Process Easy

My experience with Roseanne Martínez was amazing. She made the whole process easy for us from the beginning to the final closing. I recommend Roseanne Martinez for your services.

Google Review, March 2024


Expertly Guided Me Through Every Step

I cannot recommend Rose enough as a lender for anyone looking to buy a home. From the moment I contacted her, she demonstrated exceptional professionalism and knowledge in the mortgage process. Rose expertly guided me through every step, making what could have been a daunting experience surprisingly smooth and stress-free. Her communication was prompt and informative, and she always had my best interests at heart. I felt confident in her abilities and trusted her expertise completely. If you're in the market for a home, Rose is definitely the lender you want by your side. Thank you, Rose, for helping me with all of my lending needs!

Google Review, March 2024


Very Responsive and Knowledgeable 

I love working with Corian and her team at First Liberty Bank. They are very responsive and knowledgeable. They always go out of their way to ensure the closing is smooth and everything is accurate.

Google Review, February 2024


Always Available To Educate

I had the pleasure of working with Rose Martinez in multiple transactions in the last couple of months. She not only enjoys but loves what she does and this can easily get distinguished because when a problem would rise she would always stay calm and diplomatic. She has great communication skills and is always available to educate my clients, and answer any concerns that they may have . My journey with Rose has been amazing I would highly recommend her.

Google Review, February 2024


Really Cares About Her Clients

I absolutely adore Roseanne Martinez! She's an incredible team player, especially when it comes to securing the perfect financing for my homebuyer clients. Her wealth of knowledge is impressive, as she stays on top of every transaction, anticipating and resolving potential issues before they even arise. I can't emphasize enough how highly I recommend her!

Google Review, February 2024


Perfect for Realtor Customers

I absolutely adore Roseanne Martinez! She's an incredible team player, especially when it comes to securing the perfect financing for my homebuyer clients. Her wealth of knowledge is impressive, as she stays on top of every transaction, anticipating and resolving potential issues before they even arise. I can't emphasize enough how highly I recommend her!

Google Review, February 2024


Caring and Understanding

Rose really cares about her clients! After going through a hard mortgage process herself, she understands what it's like to be on the other side. She does everything possible to educate and comfort her clients! She even gives great discounts for teachers! I highly recommend reaching out to see what she can do for you!

Google Review, February 2024


Calm and Diplomatic

I had the pleasure of working with Rose Martinez in multiple transactions in the last couple of months. She not only enjoys but loves what she does and this can easily get distinguished because when a problem would rise she would always stay calm and diplomatic. She has great communication skills and is always available to educate my clients, and answer any concerns that they may have . My journey with Rose has been amazing I would highly recommend her.

Google Review, February 2024


Responsive Team

I love working with Corian and her team at First Liberty Bank. They are very responsive and knowledgeable. They always go out of their way to ensure the closing is smooth and everything is accurate.

Google Review, February 2024


Great Communication

Corian Smith was an absolute treasure to work with! Great communication, timely, and thorough throughout the entire process! We are blessed to have worked with her and her team!

Google Review, January 2024


10/10

Rose was great to work with! She was very knowledgeable and helped us immediately when we had any questions. She made the home buying process much easier and would recommend to anyone looking for a loan. 10/10

Google Review, January 2024


Attentive Listening

Truly appreciate Joe Thompson's ability to listen and understand the need, and how well he communicates to ensure his clients have a good understanding.

Google Review, January 2024


Full of Knowledge

Corian Smith has been a great lender to work with!! She’s full of knowledge to help her clients, active in the community & has great communication! I refer my clients to her!!

Google Review, January 2024


Smooth and Painless

Being self-employed, I've had painful experiences with mortgages and refinancing in the past. This time was different. Rose Martinez made the process as smooth and painless as possible. She was outstanding every step of the way.

Google Review, January 2024


Able to Explain Things in a Way that Was Easy to Understand

Our experience with Roseanne Martínez was exceptional! Although the mortgage process could be stressful at times, she made us feel comfortable and confident every step of the way. Her knowledge, expertise, and responsiveness was invaluable. Rose was able to explain things in a way that was easy to understand and her responses were always clear, timely and valuable. She has great communication skills and made great collaboration with our realtor, making the closing seamless! Rose definitely exceeded our expectations and we recommend her 100%

Google Review, December 2023


Expert in the Field

I was shopping for a cash-out refinance loan, and I am so thankful that I was referred to Ms. Rosanne Martinez at First Liberty Bank! Rose is the best loan officer I have worked with. She is an expert in the field, very knowledgeable, and most importantly very kind, caring and compassionate. Rose was available for every call and was quick to reply to every text message and email. She made sure no questions were left unanswered, and she addressed my every concern in a manner that made me feel at ease. Circumstances had it that my situation made for a very complex process, but working with Rose made the whole process smooth sailing. The next time I need a mortgage or bank loan, Rose at First Liberty Bank will be my speed dial contact! First Liberty Bank proved to be a step above everyone else; they truly care about the customer. I highly recommend First Liberty Bank to anyone needing bank lending!

Google Review, November 2023


Best in the Business!

Corian Smith is the best in the business! When she was VP of Treasury she kept me informed of all the amazing rates and opportunities that First Liberty provides. Now that she is a mortgage lender she goes above and beyond to provide the best service to homebuyers. would highly recommend working with Corian!

Google Review, October 2023


Making A Dream Come True!!

We had a fantastic time working with Roseanne Martinez buying our first home. She was always very clear, efficient and professional during the entire process, very quick to respond any questions/concerns. 100% recommended. Thank you Rose for making a dream come true!!

Google Review, September 2023


Amazing!

Corian is amazing! Thank you for your hard work!

Google Review, September 2023


Helped Put My Mind at Ease

Roseanne Martinez was so very helpful with my home purchase a few months ago. This was my first home purchase and she literally walked me through from the beginning to closing. I could not have done it without her help. She answered all my calls and questions, and helped to put my mind at ease, while going through the process. I will recommend her to all my friends and family that are looking to purchase a home.

Google Review, September 2023


Reassuring and Knowledgeable

We had an excellent experience with Rose! She was able to take over midway through the transaction and get us our keys! Without her help, we would not have closed and we would have been in such an incredibly terrible position at the end. She communicated well through the entire process, kept us in the loop with the next steps to take, was very reassuring and knowledgeable! We will be using her expertise again when it's time to purchase our next home in the future!

Google Review, July 2023


Excellent Communication

Absolutely outstanding! They are very accommodating and have excellent communication. We foolishly tried another lender first, that didn't work out but Gil and Amy got us on track in record time. They helped us out through a rather unique and stressful situation and we just can't recommend them enough!

Google Review, July 2023


A Joy to Work With

Joe was a joy to work with as a first-time home buyer! He was patient with all of my questions and broke things down in a way that was easy to understand. I would recommend anyone looking to buy a house to work with him!

Google Review, July 2023


An Absolute Pleasure to Work With

Rose was an absolute pleasure to work with in our home buying process. She answered every question that we had and made it all easy to understand as it was our first home that we have purchased. She is kind and thoughtful and we are so grateful for all of her help. We would love to work with her again in the future and would recommend her to any prospective buyers!

Google Review, July 2023


Helpful Over Our Two-Year Journey

Joe Thompson was extremely helpful during the two years my wife and I were shopping for houses. He went out of his way to figure out the best financing option. He's very knowledgeable and was available anytime we needed something. He made buying our first home as relaxing as it can be.

Google Review, July 2023


Honest and Transparent

Wonderful to work with! Joe was honest and transparent about the process. They kept me on track to quickly close my loan. Would definitely work with them again.

Google Review, June 2023


First-Time Homebuyer

We recently worked with Joe to acquire a home loan. He went above and beyond! He helped us compare rates through other lenders and was able to match the best rate we could find. This was our first time buying a house and Joe was patient and answered all of our questions, no matter how small. I felt more confident going into closing after working with Joe. He is friendly and makes himself readily available to fit your busy schedule. We highly recommend working with Joe and will definitely use him again if we move!

Google Review, June 2023


First-Time Homebuyer

Thank you so much Joe (Thompson)!! It has been an absolute pleasure working with you. I truly appreciate your patience in explaining how this all works and walking me through the entire process. You have made this so much less scary than it could have been as a first time buyer. You will 100% be receiving referrals from me as my family and friends need mortgage things. I can’t wait for Friday!! -With the warmest regard, Mary

May 2023


Happy Homeowner

We recently bought a house and highly recommend First Liberty Bank. Rose Martinez helped us from start till close and was there through every step of the process. She answered all of my questions and I could not be more grateful for her assistance!

Google Review, April 2023


Fantastic Job!

Rose was awesome! She was on the ball and helped in every way she could! Fantastic job!

Google Review, April 2023


Powerful Team

Rose and Stephanie are a powerful team. They are communicative, efficient, and professional. I would highly recommend this team for your mortgage needs.

Google Review, April 2023


Thankful for the Team

So thankful for the team that helped my parents buy a home in this challenging environment! We worked closely with Rose Martinez and she went above and beyond at every turn. She answered every question (and there were lots) thoroughly and promptly. We couldn't be more grateful for her guidance and advice throughout the process.

Google Review, April 2023


Fantastic Help

Bryan Pregler and his team of processors were fantastic in helping my son buy his first home in Oklahoma. I worked directly with him and his team and they are super knowledgeable in the Lending field. I worked with plenty of Lenders in the past and I will honestly say, Firstliberty Mortgage is the best! They truly look out for their clients. Communication A+ overall experience A+. Thank you all!

Google Review, Nov. 2022


Absolutely Amazing

Heather and team were absolutely amazing. I'm a first time home buyer so I was truly nervous about what to expect. Didn't help that I was going for a VA Loan as well, so I really thought that would complicate things. Heather got everything aligned for me from jump and kept me up to date on what to expect. I became super uneasy as mortgage rates made some dramatic changes, but Heather was able to still give us the details, work her magic, and get us in buying position. In short, I am beyond happy I had the chance to work with Heather and now, me and my family have a beautiful home to call our own.

Google Review, July 2022


First Time Home Buyers

My wife and I recently bought our first home, and First Liberty took care of our mortgage loan needs. Let me just say, Gil and Jo are ROCKSTARS! We faced some difficult hurdles during the process, but we got it done thanks to the team at First Liberty. We are so thankful for the job they did, and will ABSOLUTELY be repeat clients. I can’t speak highly enough about our experience. 10/10 would recommend to any and everyone who needs a service that they offer.

Google Review, July 2022


Moving from New York to OKC Made Easy

Working with Heather Howerton, at First Liberty Mortgage, has been a great experience and I would highly recommend using Heather and First Liberty for your mortgage needs! We moved to OKC from New York and Heather did an awesome job making the mortgage home loan processes easy for us to navigate. She was very receptive to our needs, would promptly respond to any questions that we had, and did a great job communicating / keeping us updated on the status of our mortgage loan throughout the whole process from start to finish. I have no doubt that you will have a great experience, as well, working with Heather Howerton at First Liberty Mortgage.

Google Review, July 2022


Extremely Knowledgable

Bryan Pregler at First Liberty Mortgage is extremely knowledgeable of the mortgage industry. The team at First Liberty are very efficient and easy to work with too.

Google Review, July 2022


A Fast, Seamless Process

First Liberty, Gil Barteau and team, went above and beyond on getting my loan ready for closing. It was a fast, seamless process and they are a delight to work with. They followed up and stayed on top of everything to get it done and done right! I would highly recommend using them for any loan needs.

Google Review, June 2022


First Rate Experience

Heather at First Liberty provided a first rate experience, helping my dream condo become a reality. She “came to me”with all that was needed, explained things in detail, and provided timely, seamless customer service. Highly recommend!

Google Review, June 2022


Easy to Work With

We had an excellent experience working with Gil and his staff at First Liberty Mortgage on the purchase of our first home. They were quick to respond, easy to work with, knowledgeable, and professional!

Google Review, June 2022


Phenomenal Service                                                                                                   

We would like to take a moment and let you both know how blown away we have been by the PHENOMENAL service that Heather Howerton provided us over the past several months.  We could tell from the moment we first spoke with Heather that she was an excellent choice for our family as we began the home buying process.  She far exceeded our expectations. We had never seen someone with such compassion and determination to help people until we met Heather.

The power of recognition in a job well done is energizing.  We would like to sincerely thank Heather for going above and beyond for us and congratulate you both on having such an outstanding employee in your company!         

Brian and Melanie G., January 2021


I want to thank you both!

I want to thank you both for everything you did to make my home purchase such a smooth one! Bryan you continue to amaze me with your responsiveness (even at night and weekends when I was in a pinch) and how quickly you were able to go from day 1 to full approvals and ready to close...having said that, I must also give credit on that last compliment to the fact that you had an absolutely talented, professional and clearly experienced processor, Stephanie. She was a joy to work with and I had literally zero duplicative requests, which I know from prior experience and other people's horror stories, that is rare. I honestly can't say enough good things about you both and happy to share with others if you ever need a reference or want me to write a formal review. Should I need another loan in the future, I will definitely call you! 

Kayla B., Houston, Texas, February 2018

 


 

 

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